Newsletter

Who can use WashU Express Care? You can!

WashU Express Care offers fast, convenient, same-day expert medical care for everyone. From sprains to stomach flu and everything in between, discover the convenience of WashU Express Care.  

SPRAINED OR BROKEN ANKLE?

Your morning rush to work at Washington University was in full swing, but as you stepped off the curb in the parking garage, you severely twisted your ankle. You limped the rest of the way to the office on that swollen ankle and hoped it wasn’t broken because you didn’t want to miss work. A co-worker suggested WashU Express Care – instant access expert care that offers same-day video visits.

Just one phone call later to 844-747-3500, a video visit was scheduled with a WashU emergency room physician. An outpatient X-ray was ordered and on your lunch break you were able to get the X-ray taken. Fortunately, there was no break or fracture, it was just a bad sprain. A follow-up visit with your primary care physician was scheduled and you returned to finish the day at work – with instructions on how to care for that sprained ankle.

DOWN AND OUT WITH A STOMACH VIRUS

Your friend had just moved to town and did not have a primary care physician. He was at home all day sick with non-stop gastrointestinal distress – until you told him to call WashU Express Care at 844-747-3500. During the video visit with the emergency room physician, it was determined that he needed to be seen in person that day.

During the in-person visit at the Express Care clinic, your friend was given IV fluids to help with his dehydration, and a prescription to relieve his other symptoms. In a few hours, he was feeling better and was discharged. He was referred to a new WashU primary care physician for follow-up care.

WashU Express Care offers same-day virtual care for patients age 18 years and older, seven days a week.

  • Monday through Friday: 9 am to 9 pm
  • Saturday and Sunday: 9 am to 5 pm

Walk-ins welcome at WashU Express Care office (located at the Center for Advanced, Suite 5A, 4921 Parkview Place, St. Louis, MO 63110)

Call 844-747-3500 to make an immediate virtual appointment with a Washington University emergency medicine physician. In-person appointments are also available, if necessary.

 For emergencies, call 911 or go to the closest emergency room.

WashU Express Care appointments are less expensive than an emergency room or urgent care visit. We will refer you to a specialist, if needed. 

WashU Express Care does not replace your primary care provider (PCP). If you don’t have a PCP, we’ll help you find one.

WashU Express Care treats:

Do NOT use WashU Express Care for:

  • Back pain
  • Cough
  • COVID-19 evaluation (virtual only)
  • Diarrhea
  • Earaches
  • Fever
  • Flu symptoms
  • Insect bites
  • Minor cut/burn evaluation
  • Nausea
  • Vomiting 
  • Sinus infections
  • Sore muscles
  • Sore throat
  • Sprains
  • Rashes
  • Chest pain
  • Severe shortness of breath
  • Severe abdominal pain
  • Stroke symptoms