Our provider listings include ratings and comments about our patients’ experiences.
About Our Rating Process
We survey patients who have had a visit with a Washington University provider through our survey vendor, Press Ganey.
A patient comment will NOT be posted if it:
- Contains protected health information (PHI), or personal information about a patient.
- Contains comments unrelated to the patient’s direct experience with a provider.
- Includes threats, harassment or other obscene language.
Before patient ratings and comments are posted, a provider must have ratings from at least 30 patients.
A provider may have no comments or ratings shown if:
- The provider does not have enough patient experience surveys.
- The provider does not offer appointments in the outpatient setting.
We appreciate all of the feedback we receive. Patient ratings and comments help us improve so we can provide the best possible care to our patients.