Patients with sensory impairments or limited English proficiency

Washington University will take steps necessary to ensure that patients with disabilities, including those with sensory impairments (hearing, visual or speech) or limited English proficiency (interpreter services) receive effective information concerning benefits, services, rights, waivers of rights, or consent to treatment. All aids needed to provide this information are provided without cost to the person being served.

The University utilizes interpreter and sign language service provided by Barnes-Jewish Hospital. Contact information:

Barnes-Jewish Hospital
Language Services
Interpretive services are available 24 hours a day, 7 days a week.

Social Services

A team of social workers may be able to offer assistance with transportation, lodging and meals. Their extensive knowledge of community resources may also link patients with the appropriate community agency to offer additional support. A physician referral is required.


Washington University’s patient services are accessible to and usable by physically disabled persons. Access features include:

  • Convenient off-street parking designated specifically for disabled persons
  • Curb cuts and ramps between parking areas and buildings
  • Level access into first floors of buildings, with elevator access to all other floors
  • Accessible public waiting areas, patient treatment areas and restrooms

Policy on discrimination

Washington University policies and programs are nondiscriminatory. The University administers all programs without regard to race, color, age, religion, sex, sexual orientation, national origin, veteran status or disability.