Requesting copies of your health information
You cay get a copy of your medical record created by and/or maintained by your WashU Medicine provider. All requests are processed by our Health Information Release Services. To assure a prompt response, please choose the location where you received your care:
- For patients who received care at a practice in Missouri
- For patients who received care at a practice in Illinois
If you received care at these Missouri or Illinois clinical locations, please contact them directly for a copy of your medical records.
For assistance with your medical records request
Please contact the WashU Medicine Health Information Release Service at 314-273-0453.
Fees
There is no charge for records sent directly to another physician.
WashU Medicine partners with Datavant (formerly known as CiOX), the nation’s largest provider of release of medical information services, to process and fulfill your request for a copy of your medical record. We may charge a reasonable fee for copying of requested health information.
WashU Medicine will respond to your request for health information within 30 days of our receipt of your request. If, however, your health information is not readily accessible by WashU Medicine or is maintained in an off-site storage location, we have an additional 30 days to respond to your request. If we require additional time, we will contact you to inform you of this time extension.
Right to amend your health information
If you believe there is an error in your records, you can request that we correct them. We will review the information, as requested, and either make the correction or let you know why we think our information is correct.
- For patients who received care at a practice in Missouri
- For patients who received care at a practice in Illinois
Health Information Exchange (HIE) revocation request
HIE is a tool that WashU Medicine uses to share medical record information with outside health-care providers. If you do not want outside providers to access your WashU Medicine medical records, you can revoke your HIE opt-in by completing this form.
For questions, please call WashU Medicine Health Information Management at 314-273-1986.
Please mail completed form to:
WashU Medicine Health Information Management
660 S. Euclid Ave., MSC 1219-0035-03
St. Louis, MO 63110
Hospitalization records
If you need hospital records from Barnes-Jewish Hospital or St. Louis Children’s Hospital, you will need to request them directly from the hospital.
Barnes-Jewish Hospital Medical Records
Health Information Management Department
314-454-5934 (Option 1)
St. Louis Children’s Hospital Medical Records
314-454-6060